How quickly do you respond to calls in Salisbury?+
Emergency calls jump the queue β we aim to have someone stabilizing an active leak in Salisbury the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Will I get a written estimate before you begin?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active MD contractor license and full insurance coverage, and we'll provide proof of both on request β most Salisbury customers ask, and we expect that.
What happens if my roof is leaking right now?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away β we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Will you work directly with my insurance company?+
We regularly coordinate directly with insurance adjusters across Salisbury, MD and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Salisbury home?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What roofing materials do you install?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
What kind of warranty comes with a new roof?+
Every Storm Damage Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
How much does a roof inspection cost?+
Yes, we perform pre-purchase and pre-listing inspections throughout Salisbury with a written report and photos β useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Do you serve areas outside Salisbury too?+
Beyond Salisbury, our crews regularly service the surrounding Salisbury, MD area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
